Customers who not too long ago bought main home equipment give one model particularly excessive marks in practically each class, based on J.D. Energy’s 2021 Equipment Satisfaction Examine.
The examine evaluated buyer satisfaction with 11 forms of main home equipment for the laundry room and kitchen. Samsung swept the laundry equipment classes, rating highest in all three, and took the highest spot in six of eight kitchen equipment classes.
Within the different two classes, LG took the highest spot and Samsung got here in second.
The 2021 rankings are primarily based on buyer satisfaction scores, which have been decided primarily based on evaluations from greater than 21,000 individuals who had bought dwelling home equipment within the prior yr.
Discovering the perfect home equipment to purchase isn’t any straightforward job. It’s important to search for the best value vary with the options you need. J.D. Energy’s checklist of prime equipment manufacturers might help you discover a good firm to purchase from. Folks typically contemplate energy-saving machines as that is one other main manner to save cash with a lighter electrical invoice.
The most effective kitchen equipment manufacturers
J.D. Energy’s examine included eight forms of main kitchen home equipment. In every of those classes, no various manufacturers earned above-average buyer satisfaction scores. They’re as follows.
- Samsung — general buyer satisfaction rating of 896 out of 1,000 factors
- LG — 893
- LG — 898
- Samsung — 881
- Samsung — 901
- KitchenAid — 889
- LG — 889
- Samsung — 882
- KitchenAid — 881
- LG — 877
- Bosch — 870
- Samsung — 880
- LG — 875
- Samsung — 887
- LG — 876
High-mounted freezer, two-door fridges
- LG — 871
- Samsung — 865
The most effective laundry equipment manufacturers
J.D. Energy’s examine included three forms of laundry home equipment. In every of those classes, just one or two manufacturers earned above-average buyer satisfaction scores. They’re as follows.
Entrance-load garments washers
- Samsung — general buyer satisfaction rating of 887 out of 1,000 factors
High-load garments washer
- Samsung — 878
- LG — 863
To see all the manufacturers included within the examine and the way they rank, try J.D. Power’s report. The rankings begin on Web page 3.
The most effective place to purchase home equipment
In the event you’re out there for a brand new equipment, contemplate trying out the choices at your native Greatest Purchase retailer first. The chain earned the best buyer satisfaction rating — 865 out of 1,000 factors — within the last class of J.D. Energy’s equipment examine: equipment retailers.
The one different retailer to earn an above-average buyer satisfaction rating on this class was Residence Depot, with 852 out of 1,000 factors.
Menards (848), Lowe’s (847) and Sears (821) all earned below-average scores.
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