How to Effectively Use Onboarding Videos for Your Customers?

Video takes many forms and can be used to serve a variety of different purposes. There…

What Does “Customer Success” Mean for Software and SaaS?

In any business, customer success (CS) is that sweet spot where you’ve converted a lead and…

Customer Experience Trends in Voice Marketing

According to a recent study, the number of people in the United States using their voice…

Industry Buzz – November 2022 

There’s a rumor in town that the holiday sales are in full bloom. As we all…

PIM and PrestaShop: How to Increase Your eCommerce Sales?

The web has become a primary part of the customer journey, whatever device they are using,…

Improve eCommerce UX by Using Heat Maps

Improving your eCommerce store’s UX (user experience) is a long and involved process. It’s more than…

What is Social Proof & How to Use it for eCommerce?

Do you know what the following headlines have in common? The answer is Social Proof, and…

eCommerce in Australia – How to Sell Online on the Australian Market

Despite Australia’s massive size, its geography of bushlands and deserts is responsible for keeping its population…

Avoid abandoned shopping carts with varied online payment options

Why are abandoned carts so common? Statistically, two-thirds of online shoppers will abandon their online shopping…

Digitalization shaping the future of payments

The beginning of a new year is followed by many entities announcing the increase in the…