Former Insurance Adjuster Indicted in Connection with Stealing Identities of Four Victims of Merrimack Valley Gas Explosions

Defendant Also Allegedly Stole More Than $28,000 A former insurance adjuster was arraigned in Essex Superior…

5th Look 2022: The Massachusetts Commercial Auto Insurance Marketplace

This is the fifth installment of Agency Checklists’ bi-monthly update on the current state of the…

How do You Create Customer Loyalty? Why Do Consumers Stay with a Particular Agent or Carrier for Years?

My personal lines account has been with the same insurance agency since 1973, almost 44 years…

World Insurance Associates Acquires O’Brien and Gibbons Insurance Agency

World Insurance Associates LLC (“WIA”), a Top 50 Insurance Brokerage, announced today that it acquired O’Brien…

3 Tips For Making The Most of This Year’s Big Event

The Big Event is here! The Commonwealth’s, and the country’s for that matter, largest insurance agent…

Study: Telehealth Sticking After Initial Surge

Mental Telehealth Visits Remain Popular OCT. 12, 2022…..Over the course of 2020, patients went from seeing…

Agents Satisfaction with Insurers Increases in Post-Pandemic Landscape

Amid the myriad of changes affecting the independent agency system, and the twin dynamics of digital…

Business Confidence Slips In September

Confidence among Massachusetts employers dropped in September after three months of growth, reflecting increased concerns about…

State Approves $470 Mil In Electric Grid Improvements

Modernization Needed For Growing Reliance on Clean Energy The Department of Public Utilities last week approved…

Arbella’s 14th annual “Pink Day” Raises More than $42,000 for Cancer Screenings

Arbella employees team up with the Arbella Insurance Foundation for a day-long fundraiser benefiting Dana-Farber’s Community…