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Silversoft gives agency SMEs the tools to thrive in a hybrid working world


The Covid-19 pandemic turned workplace work on its head. Now restrictions have eased, are corporations ready for the very fact it might not flip again?

In March final 12 months corporations all of the sudden discovered that working from residence had gone from being a perk to a necessity. And inside a median of 11 days (in keeping with McKinsey), they’d put new processes and techniques in place to make it occur. Since then, individuals have gotten used to residence working; in keeping with a latest survey by the IPA, 9 out of 10 individuals’s most well-liked possibility for the longer term is complete flexibility of when and the place they work.

So, the query turns into whether or not the options adopted within the pandemic will nonetheless be match for objective afterwards.

Collaboration and silos trigger problems

This example is especially difficult for companies, as a result of a lot of what they do depends on collaboration inside and throughout groups. And it’s exacerbated amongst smaller companies by the prevailing tendency for them to be working siloed administration techniques for various areas of exercise; mission administration, collaboration, funds and CRM, for instance.

These are the issues enterprise software program firm Silversoft goals to deal with throughout the company house. With nice success within the South African promoting trade, Silversoft has now expanded into the UK.

“A small company can run on Google Sheets or Excel with an applicable accounting system, however when that staff begins to scale, there may be an inherent want for a robust time-tracking answer, and infrequently one other separate answer for managing assets. That is usually bolstered by additional options for managing purchasers, tasks, duties and deliverables,” says Iain Ravenhill, gross sales director, UK and Europe at Silversoft. “By the point the company is 20 plus individuals, it’s not unusual to see a myriad of platforms strung collectively to artistic visibility of their work.

“On high of that, it’s no secret that the world has embraced distant working, however do companies actually have the perfect options in place to handle it? If C-level executives now perceive that they’ll belief their employees to work remotely, then we offer them with a platform to take care of management of their enterprise whereas giving their staff the artistic latitude to do what they do finest in the best way that fits them finest.”

When you can’t see the issue, you’ll be able to’t resolve it

In line with Ravenhill, siloed techniques create two primary issues. They complicate the day-to-day working of the enterprise, introducing inefficiencies and making it obscure how totally different points work collectively and have an effect on the efficiency on the entire. Much more significantly, by making it laborious to see what’s occurring, they compromise the company’s agility and talent to innovate, which might make the distinction between success and failure in right now’s hyper-competitive market.

Silversoft has been working with Deltek, a number one world supplier of software program and options for project-based companies, for 15 years, and for the final 4 has centered on the company sector with Deltek’s WorkBook product. It has a considerable consumer base internationally, with a confirmed observe document of implementing and supporting companies who’ve moved to WorkBook, together with Ogilvy South Africa, Wunderman South Africa, Joe Public Africa’s largest unbiased company, and lots of of South Africa’s main unbiased companies. It just lately established its presence within the UK when The Smalls adopted Deltek WorkBook as a full-service company and mission administration instrument.

“We implement and assist an all-in-one platform for managing individuals, tasks, financials and time, fully tailor-made to the wants of a contemporary company,” Ravenhill says. Our shut partnership with Deltek, who’s the main supplier of enterprise options to project-focused corporations globally, means we are able to ship a best-in-class answer to our purchasers, whereas drawing on our in-house experience of working within the sector for a few years.

Company-centricity drives aggressive benefit

Deltek Workbook, developed in Copenhagen, Denmark, is a cloud-based answer constructed from the bottom up for companies, that integrates mission administration, useful resource planning, CRM, file sharing and collaboration, forecasting and accounting throughout all company operations. As Ravenhill explains, the software program was conceptualized to satisfy the wants of individuals and project-centric enterprise processes since inception.

WorkBook delivers a holistic platform to supply our purchasers with visibility into the efficiency of the particular areas that make companies profitable.  With rising market, financial and aggressive pressures, its essential that each one position gamers in a artistic company have visibility into the success of their individuals, purchasers and tasks always. That is what’s going to put them forward.”

Greatest-in-class cloud infrastructure and knowledge safety

“Being cloud-based additionally makes Deltek Workbook very best for distributed workforces. It doesn’t matter the place your employees are,” Ravenhill says. “They’ll log in from anyplace and collaborate instantly, whereas the system maintains the correct ranges of workflow and management so to handle your assets, whereas permitting your employees to ship their highest quality work.”

Safety and belief are foundational components of Deltek’s choices and enterprise operations. As a part of their dedication to delivering revolutionary know-how options with superior service and assist, Deltek has complete monitoring capabilities and safeguards to make sure steady knowledge safety.

“We don’t need our purchasers to be continually anxious about the place their knowledge is, if its safe and whether or not knowledge privateness needs to be of concern,” he says.

Punching above your weight class

Ravenhill believes this mixture of aggressive stress, rising pains, and the will of employees to do business from home means now’s the correct time for companies to overview their administration techniques and processes.

“If corporations are going to have employees working remotely – with all the advantages that brings – have they got the perfect options in place to broaden their very own companies? Have they executed their due diligence? When you’re going to hit the reset button on how issues was once executed, this is a perfect alternative to overview whether or not you might have essentially the most very best techniques in place to maneuver ahead,” he says.

“We’re right here to assist companies punch above their weight by giving them the correct instruments to scale and develop as we emerge out of lockdown and into this new hybrid approach of working.”



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