They also presented information relating to the challenges in the industry.
Currently, the NCT can only handle specific debt review matters but they have capacity to handle many more matters and could be used to take pressure off the already strained (and more expensive) court system
They would like to assist in the situation where a consumer is already overwhelmed by debt and over indebted. This would require changes to the National Credit Act (NCA).
They also mentioned that they’re unable to change or cancel the consent orders they grant. To fix this, the law needs a little tweaking, and they hope the Act could be amended accordingly.
‘only around 200 out of 1700 active, registered Debt Counsellors are using their services’
Additionally, they’ve noticed that only around 200 out of 1700 active, registered Debt Counsellors are using their services, mostly from the Western Cape. So, they’re eager to get more buy in from more Debt Counsellors across the country.