Google is one of the largest companies globally, and one of the reasons is that they have dominated the communication systems market, particularly with Google Voice. Google Voice is a big communication system businesses use to offer dependable customer support, for advertising and sales team coordination.
Google Voice pricing starts at $10 per user per month. Given how critical effective communication is for a business, Google Voice has become necessary for some companies and helps them with everyday operations.
However, Google Voice is not the right virtual phone system for every business. Whether you want a more affordable plan, easier to use, or a more scalable one, there are alternatives.
The following are some to take note of:
Call Hippo
Call Hippo is relatively new to the virtual phone market, but it has drastically risen to become one of the premier virtual phone systems in use. The system allows you to have a completely functional support center without the need for state-of-the-art equipment or many employees.
Call Hippo’s pricing is very affordable as they charge $8 per user per month for basic features. You can also get advanced features for a relatively low price.
If it is time for your company to get a VoIP, then Call Hippos will be a great alternative to Google Voice. It has features like Power Dialer, Smart Switch, Automatic Call Distribution, Interactive Voice Response, and Call Monitoring to enable you to communicate with customers and employees smoothly.
Open Phone
OpenPhone is a virtual phone system that you can use to communicate with in-house employees, remote team members, and customers.
The users can use a shared line or have different numbers, but with Open Phone, they can quickly reroute and forward calls. OpenPhone is another alternative to Google Voice, with thousands of users. It allows you to open a call center or have a dedicated customer service line.
One of the best features of OpenPhone is that it gives you access to client information.
OpenPhone’s features include:
- Voicemail transcription.
- Vivid audio quality.
- Dedicated customer support.
- Auto-attendant.
- Multiple phone numbers.
- The ability to set business hours and work on every phone & platform available.
It also offers custom-fit solutions with custom pricing.
Phone.com
Phone.com is a tremendous virtual phone service for business and has more features than Google Voice. It offers the same functionality as Google Voice but with visual voicemail, call forwarding, and it also has mobile apps for Android and iOS.
It often costs less than Google Voice, especially if you pay for it annually or for more than five users. Its features include various mix & match plans, collaboration tools, and add-on options.
Phone.com is an excellent virtual phone system for small businesses because companies that don’t make that many phone calls can save money with metered calls. The service also offers
toll-free and international phone numbers compared to Google Voice, which only provides local U.S. numbers.
RingCentral
If your company wants a unified communication system, then RingCentral is perfect for you. It has video conferencing and collaboration tools but what sets it apart from Google Voice is that you can replace your current phone system instead of forwarding to an existing number. It also supports HD voice and video, which Google Voice does not.
RingCentral is one of the most highly rated virtual phone systems for Android and iOS users. On the other hand, it is pretty expensive, especially for single-user plans, but they can get cheaper when paid for annually. If you have small teams, you will pay for features you don’t use.
There are many alternatives to Google Voice other than the options described above. However, the above options are some of the best alternatives to Google Voice on the market. Review the features of each to ensure it is suitable for your business.
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