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By: Eddy Goldberg | 1,433 Reads | |
Welcome back to our monthly news roundup for franchise consumer experience pros. Except for inflation, labor shortages, supply chain issues, and a possible winter resurgence of Covid, it’s business as usual. If you have news items, trends, reports, or studies you think will be useful to CMOs and our other franchise consumer experience readers looking to navigate the new future, please forward them our way! And now, the news…
…IN THE MARKETPLACE
Au Bon Pain’s Prototype Builds on Customer Experience and Convenience
Freddy’s Turns 20, Predicts Record Openings in 2023 After Strong 2022
Home Care Workforce Projected To Grow 37% by 2030
Starbird (12 Units) Launches National Franchise Program Following $12M Capital Raise
Smalls Sliders (5 Units) Begins Growth Move with PE Funding from 10 Point Capital
Restaurants Are in a Perfect Storm, But Solutions Abound
McDonald’s Asked Food Bloggers To Decide on the Taste of a Special Regional Burger
Can We Finally Kill Off Cheap, Disposable Conference Swag?
…ON THE TECH SIDE
Restaurant Reputations Held for Ransom by Fake One-Star Reviewers
Panera Tests AI in the Drive-Thru in Partnership with OpenCity
Robot Cooks Are Rapidly Making Their Way into Restaurant Kitchens
How Robots Are Advancing the Pizza Industry
International Domino’s Franchisee Explores Pizza Automation
Digital Sales Drive Performance at Burger King and Tim Hortons
Everything You Need To Know About A/B Testing (Adobe)
Salted, a Digital Native Restaurant Company, Blends Ghost Kitchen and Brick-&-Mortar