Online trading has become increasingly popular over the years, and finding a reliable and trustworthy broker is crucial for success. BlackBull Markets, a New Zealand-based broker, promises institutional-grade trading conditions and exceptional customer service. But, is BlackBull Markets legit? In this article, we will review BlackBull Markets’ features, services, and customer support to provide you with factual information about the company’s legitimacy and worthiness.
Company Background
Founded in 2014, BlackBull Markets has quickly become a leading name in the online trading industry. The company aims to provide its clients with a wide range of institutional trading experience, offering access to world-renowned trading platforms such as MetaTrader 4 and MetaTrader 5.
BlackBull Markets offers a wide range of markets, including forex, indices, commodities, and cryptocurrencies, catering to both retail and institutional traders. The company is registered as a Financial Services Provider (FSP) in New Zealand and is regulated by the Financial Markets Authority (FMA). For global clientele, BBG Limited is a BlackBull Markets subsidiary which is in good standing with the regulatory body of the Seychelles Financial Services Authority (FSA). BlackBull Markets has won multiple awards, including the Best Forex ECN Broker award at the Global Forex Awards 2020 and the Best Value Broker at the 2020 Compare Forex Brokers Awards.
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Exceptional Trading Experience
BlackBull Markets mission is to provide its clients with the best possible trading experience by offering low spreads, fast execution, and a range of trading instruments. The company prides itself on transparency and integrity, with all client funds held in segregated accounts with top-tier ANZ Bank.
Trading Platforms BlackBull Markets offers its clients access to world-renowned trading platforms such as MetaTrader 4 and MetaTrader 5. These platforms are highly customizable, user-friendly, and offer a range of tools and features to assist traders in making informed trading decisions.
MetaTrader 4 (MT4) is the most popular trading platform among retail traders, offering access to a range of markets, customizable charts, and automated trading through Expert Advisors (EAs). On the other hand, MetaTrader 5 (MT5) is more geared towards algorithmic traders, offering additional features such as a built-in economic calendar and depth of market.
Trading Conditions BlackBull Markets’ trading conditions are competitive, catering to both retail and institutional traders. For retail traders, BlackBull Markets offers a minimum deposit requirement of just $200, making it accessible for traders of all levels. The company also caters to active traders, offering competitive pricing and a range of benefits such as free VPS hosting and a dedicated account manager. The company offers tight spreads, starting from 0.0 pips, and high leverage of up to 500:1, which can be useful for traders looking to maximize their profits. However, it is important to note that high leverage also increases the risk of losses, so traders should exercise caution when using leverage.
BlackBull Markets’ execution speed is impressive, with the company claiming to execute trades in less than 200 milliseconds. This ensures that traders can enter and exit positions quickly, reducing the risk of slippage and maximizing the potential for profit.
Trustpilot Customer Reviews
BlackBull Markets’ Trustpilot reviews demonstrate that the company is worth considering for online traders. With a TrustScore of 4.5 out of 5 based on 140 reviews, it is clear that the company has built a strong reputation in the industry. The positive reviews regarding the company’s customer service and support team are particularly noteworthy, with customers highlighting their quick response times and excellent communication skills. The allocation of an account manager has also been praised, with one customer reporting that even when their account manager was away, the company always had another representative available to assist them.
Furthermore, BlackBull Markets has been commended for its flexible account options, including the acceptance of Canadian clients, and for its tight spreads. The company’s execution speed has also been noted as impressive, with the ability to execute trades in less than 200 milliseconds, reducing the risk of slippage and maximizing the potential for profit.
The positive reviews regarding BlackBull Markets’ withdrawal process also instill confidence in potential customers, with one customer reporting that their urgent withdrawal was fast-tracked and arrived in their bank account the next day. Such efficient and effective processes are crucial for traders who require quick access to their funds.
While one reviewer reported an issue with a swap-free account, the company’s response in resolving the issue demonstrates its commitment to customer satisfaction. The fact that BlackBull Markets reached out to the reviewer and solved the problem is a testament to the company’s dedication to providing excellent customer service and support.
BlackBull Markets’ Trustpilot reviews provide strong evidence that the company is worth doing business with. The company’s competitive pricing, tight spreads, flexible account options, excellent customer service, and efficient withdrawal processes make it a reliable and trustworthy broker.
“I’ve so far dealt with, David, Eric, Matt & the online customer representative Vidhit. I must say, the customer service is phenomenal. I’ve been around with several brokers and this is by far my favourite broker. Highly recommend BlackBull Markets as they provide flexible account options and very tight spreads but mainly because it is the customer service you desire when dealing with a broker. 5/5! Note: Yes you do get an allocated account manager but if he/she is away BlackBull Markets always seems to have another representative to help you.”
“It was straightforward to set up first a demo trading account and then create and fund the live account. Received fast and helpful assistance about the platform and process involved. Since starting trading the platform has been stable and fast. Really appreciate the clear and concise trading statements received via email each day.”
Wide Range of Tradable Markets
BlackBull Markets provides a wide range of financial instruments for traders to choose from, including forex pairs, indices, commodities, and cryptocurrencies. The company offers over 64 currency pairs, including major and minor pairs, as well as exotic pairs such as the Turkish Lira and South African Rand.
For professional traders, BlackBull Markets offers a social trading platform that allows traders to follow and copy the trades of other successful traders. And negative balance protection so traders don’t have to worry about their accounts going into the negatives!
Dedicated Customer Support
As was clear from the customer reviews, BlackBull Markets’ level of customer service is exceptional, with a dedicated support team available 24/7 via live chat, phone, and email. The company also offers a range of educational resources, including webinars, eBooks, and video tutorials, to assist its clients in making informed trading decisions.
One of the standout features of BlackBull Markets’ customer service is its Personal Relationship Manager (PRM) program. This program assigns each client a dedicated PRM who acts as a personal point of contact for all trading-related queries. This ensures that clients receive personalized support and assistance whenever they need it.
BlackBull Markets also offers a mobile app, which allows clients to trade on-the-go, providing access to their trading accounts, real-time market data, and technical analysis tools. The app is available for both iOS and Android devices and is user-friendly, making it easy for traders to manage their trades and monitor the markets.
Payment Clearing Services
BlackBull Markets offers a range of payment options, including bank transfer, wire transfer, credit cards/debit cards, and online payment systems such as Skrill, Neteller. The company also offers fast payment processing, with most withdrawal requests processed within 24 hours. The company does not charge any deposit fees, but withdrawal fees may apply depending on the payment method used. The maximum leverage offered by BlackBull Markets is dependent on the financial instrument being traded, with the highest leverage offered on forex pairs.
BlackBull Markets has partnered with trusted payment clearing services to ensure that all transactions are safe and secure. The company uses the latest SSL encryption technology to protect clients’ personal and financial information.
Final Thoughts – Is BlackBull Markets Legit?
Based on our comprehensive review of BlackBull Markets, we conclude that it is a legitimate and trustworthy broker that provides institutional-grade trading conditions and exceptional customer service. The company offers a wide range of markets, including forex, indices, commodities, and cryptocurrencies, catering to both retail and institutional traders.
BlackBull Markets’ trading platforms are world-renowned, user-friendly, and highly customizable, providing traders with a comprehensive range of tools and features to make informed trading decisions. The company’s level of customer service is exceptional, with a dedicated support team available 24/7, a Personal Relationship Manager program, and a mobile app for trading on-the-go.
The management team at BlackBull Markets is experienced and well-respected in the financial industry, adding credibility to the company. With its regulatory status, multiple awards, and payment clearing services, BlackBull Markets is a reliable and trustworthy broker that can help traders achieve their goals. We highly recommend BlackBull Markets to potential buyers seeking a reliable and trustworthy broker for their trading needs. Click here to get started with BlackBull Markets today!
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