Is Money Metals Exchange Legit?

In light of the recent banking crisis, including the failure of Silicon Valley Bank, many investors are turning their attention to alternative investment options, such as precious metals. In this domain, finding a trustworthy and reliable dealer is crucial.

Money Metals Exchange is one such company that has garnered attention for its wide selection of gold and silver products. But you may ask, “Is Money Metals Exchange legit?” In this article, we will delve into the company’s background, its offerings, and its customer service to answer this question and help you determine if it’s the right choice for diversifying your investment portfolio.
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Company Background

Money Metals Exchange, founded in 2010, is a reputable and well-established company in the precious metals industry. Headquartered in Eagle, Idaho, Money Metals Exchange has grown rapidly by focusing on providing excellent customer service, competitive pricing, and a wide selection of precious metals products to its customers.

The company’s founder, Stefan Gleason, has a strong background in financial markets and business management. Gleason is also the president of the Sound Money Defense League, a non-profit organization dedicated to advocating for sound money policies. His experience and commitment to promoting financial stability and sound money principles contribute to the company’s strong foundation and its mission to provide a reliable platform for precious metals investments.

Money Metals Exchange is a member of numerous reputable industry organizations, such as the Industry Council for Tangible Assets (ICTA) and the American Numismatic Association (ANA). Being part of these organizations demonstrates the company’s commitment to maintaining high industry standards and ethical business practices.

Moreover, Money Metals Exchange has received various awards and recognitions, including being named “Precious Metals Dealer of the Year” by industry watchdog Bullion.Directory in 2015. The company’s track record of success and positive customer reviews further point to its legitimacy in the precious metals market.

Customer Reviews

Money Metals Exchange has received positive feedback from its customers, earning an average rating of 4.21 out of 5 stars from 154 customer reviews. Their commitment to customer satisfaction is also reflected in their Better Business Bureau (BBB) accreditation, which they’ve held since March 30, 2011. With an A+ rating from the BBB, Money Metals Exchange has demonstrated its dedication to maintaining high standards in customer service and ethical business practices.

Customers have praised Money Metals Exchange for its trustworthiness, responsive customer service, and easy-to-navigate website. The reviews highlight the company’s commitment to providing a reliable and user-friendly platform for purchasing precious metals. The positive feedback and high BBB rating further reinforce Money Metals Exchange’s legitimacy as a dependable precious metals dealer.

Below are some customer reviews that showcase the experiences of Money Metals Exchange’s customers:

“I have been buying silver now for a few years and just started buying gold and platinum. I completely trust this company. I always read reviews and usually someone who tells you to go to a different specific company has an agenda. Also, I noticed that a couple of people paid with a check but did not read the shipping policy when you use an ACH. People should read before they rant. I trust these people either when I buy online or over the phone. I can’t afford to make mistakes so I research before I buy anything from anyone. I buy my gold, platinum and silver from Money Metals. Don’t take my word for it, do your own research. They have never done me wrong.”

“I find money metals customer service and website to be exceptionally helpful and easy to navigate. I had an issue with my account and purchasing plan not being linked together and gave them a call and they helped quickly and kindly. I cant understate the quality of service Ive experienced and would recommend them to anyone looking to purchase silver online.”

“I have made numerous purchases of silver rounds from money metals. I have been very satisfied with what was delivered to me. Shipping is not as fast as Amazon but I understand their business model is how they operate, which is their right. I have had no reason to contact the company in person, but I emailed for an update and received a prompt response and they lived up to their terms. I would recommend this company highly.”

Product Selection

Money Metals Exchange boasts an extensive product selection that includes gold coins, gold bars, silver coins, and bullion from various mints and refiners. The company offers popular coins such as American Eagles, copper coins, Canadian Maple Leafs, and Australian Kangaroos, as well as lesser-known coins and bars to suit the diverse preferences of its customers.

In addition to these products, Money Metals Exchange also provides resources and educational materials to help investors make informed decisions about their precious metals investments.

Payment Types and Shipping

Money Metals Exchange accommodates various payment options, including credit card payments, personal checks, and wire transfers. The company aims to make the purchasing process as seamless and secure as possible by utilizing encrypted connections for customer transactions and protecting sensitive information such as customer email address.

Shipping costs depend on the order size, with some orders qualifying for free shipping. Money Metals Exchange is committed to the timely and secure delivery of its products, and it works closely with reliable carriers and employs discreet packaging to ensure customers receive their orders in excellent condition.

Direct Storage Options

For investors who prefer not to store their precious metals at home, Money Metals Exchange offers direct storage options through a partnership with a secure, private depository. This service provides customers with the peace of mind that their investments are safely stored in a protected environment. Investors can rest assured that their precious metals are fully insured and stored in a facility that adheres to the highest security standards.

Buyback Program

Money Metals Exchange’s buyback program allows customers to sell their precious metals back to the company at competitive buyback prices. This program provides investors with an easy and convenient way to liquidate their holdings when needed. Although investors must be aware that market losses are possible when selling precious metals, the buyback program offers an additional layer of flexibility for customers.

Customer Service

Money Metals Exchange is known for its excellent customer service, with a dedicated team available to assist customers via phone, email, and live chat. The company’s knowledgeable representatives can answer questions about products, pricing, and the ordering process. Money Metals Exchange’s commitment to customer satisfaction is evident in its numerous positive reviews and testimonials.

Final Thoughts – Is Money Metals Exchange Legit?

So, is Money Metals Exchange legit? Based on the company’s reputable background, wide selection of products, competitive prices, secure online shopping experience, and outstanding customer service, the answer is a resounding yes. Money Metals Exchange is a reliable and trustworthy precious metals dealer that investors can confidently turn to for their gold, silver, platinum, and palladium needs.

However, as with any investment, it is essential to conduct thorough research and carefully consider the risks and potential rewards before making a decision if Money Metals Exchange is worth it. Click here to get started today!

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