One View Communications Business Story

When the pandemic hit, Carter saved on HOA fees, taxes, and mortgage payment by selling the commercial office building where One View operated. She and her employees, six in Ohio and one in New York, pivoted to remote working. Because of the pandemic, Carter received a Paycheck Protection Program (PPP) forgivable loan offered by the government that covered a pay period and medical benefits.

Despite the economic downturn, One View continued operating and consistently earned positive customer reviews. One CEO writes: “Vanessa and One View Communications demystified the technology/telecommunications field for us. She helped us determine our communications needs and find the solution that worked best for us. We now have exactly what we need, and at a good price. Vanessa is a knowledgeable professional, and has proven her commitment to being a true partner with us multiple times.”

One View has not lost momentum by going remote. “The team stays connected with a morning meeting each day,” she says. “However, it is challenging to work virtually. It’s hard to turn off the computer and decompress without commuting home.”

Carter makes an effort to find a manageable work/life balance. “Business owners need to refresh, calm themselves, and welcome the weekends. Whatever it is, it can wait. I truly try to log off each evening.”

The SmartBiz® experience

Carter worked with SmartBiz in the past and found the funds extremely helpful to help her meet business goals. She determined that additional funds in 2022 could move her forward further. She secured a $275k SBA loan from a bank in the SmartBiz network guided by SmartBiz Relationship Manager David.

“David was tough and challenged me to think about the reasons for funding. As we moved through the process, I appreciated each question as they were pertinent and thought provoking,” Carter says. “It was enlightening.”

David says, “I had the pleasure of working with Vanessa to obtain an SBA 7(a) Loan. Vanessa was fantastic to work with during the loan application process. She was organized, professional, and understands the reason for each step of the process. I can tell she understands how important her business is to her community. She is passionate to grow her business and has a business plan to do just that. I am glad to be able to help entrepreneurs to access the right capital for their business and to be a part of their journey!”

Carter plans to use the SBA loan funds for vendor costs, marketing, to shore up cash flow, and hire temporary employees to complete projects. She posted this 5-star review on TrustPilot about her SmartBiz experience.

I worked with SmartBiz Loans to Apply for an SBA loan. It was a great experience and it also gave me an opportunity to think about my business from a lender’s perspective, which was very helpful in evaluating our business. The person assigned to my application process, David, was amazing to work with; he was very responsive and made the process easy to understand. Each request was explained so that we were always on the same page, which made it easy to gather all documentation, because you knew exactly why it was required. Just a great experience. I would recommend SmartBiz to anyone seeking SBA or other funding for their business.

Future plans

Carter is excited to spearhead the expansion of One View. She embodies the One View Communications logo of “Keeping your priorities in View”. It’s hard for her to imagine selling the business or retiring. “I just love what I do and imagine I will always work in some capacity.”

If you operate an SMB, and are in need of high-speed reliable internet access or a custom private fiber data solution, contact One View Communications and tell them SmartBiz sent you. We wish Vanessa and her team the best!

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