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Industry Buzz – September 2026

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Ecommerce

Industry Buzz – September 2026

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As the first month of fall has passed, the fourth quarter is no longer on the horizon. It is here, and the brands that treat peak season as a months-long effort rather than a single weekend tend to come out ahead. Shoppers are budgeting more carefully, pricing is shifting faster than ever, and AI and buy now, pay later options are changing how people discover and pay for products. 

This edition is built to help you prepare with confidence. We are delighted to share that 2Checkout was named a Silver winner at the 2026 Best in Biz Awards International, a recognition decided by the press. On the blog, you will find a practical checklist for choosing a shopping cart that converts, plus ten tested tactics for keeping subscribers from leaving. 

Happy selling! 

 

in-the-spotlight-best-in-biz-awards-sept

 

2Checkout has been named a Silver winner in the Company of the Year, Financial Services and Payments category at the 2026 Best in Biz Awards International. Now in its 14th year, the program is judged exclusively by members of the press from around the world, making the recognition a meaningful signal of how the industry sees our work. 

It reflects what we hear from merchants every day: they want a payments partner that makes global growth simpler. We’re proud to join a selective group of winners from across the globe, and we’re just as committed to earning that trust with every business we support. 

 

Voluntary churn is preventable, not inevitable. Check out the ten data-backed tactics, from renewal reminders to self-service cancellation, that protect recurring revenue. 

 

BNPL and AI are set to play an even bigger role this holiday season, and both are reshaping how consumers discover products and pay for them. But behind the record spending, tighter household budgets are changing how and what people buy. Read the full story to see what it means for your peak season plans. 

 

Finding the right tactics and tools to prevent voluntary churn can increase your recurring revenue. Analyzing data for important churn signals and renewal insights and renewal insights and getting customer feedback are the first steps to take, but not the only ones! The right eCommerce and payment solution can directly support stronger renewals and long-term retention.  

 

trending-september-voluntary-churn

 

Cart abandonment runs 50% to 75%. Most of it isn’t pricing, it’s friction: missing payment methods, no localization, one-size-fits-all checkout. We put together a checklist covering business model fit, localization, payment coverage, and how to grow AOV without adding steps. 

 

Pricing used to be a simple calculation. In 2026, it works more like a real-time operating system for eCommerce. Read the recap to learn what deserves a reaction, what doesn’t, and how to get ready for peak season. 

 

Turn failed recurring payments into revenue wins.  

2Checkout’s Revenue Recovery Tools offer a full suite to reduce involuntary churn and recapture lost revenue:  

  • Account updater to ensure billing continuity for active subscriptions  
  • Smart retry logic – enables the automatic recovery of payments for soft declines  
  • Dunning and dispute prevention to recover lost revenue  
  • Authorization Dashboard for real-time insights and optimization  

These features combined can generate up to 20% revenue uplift, helping subscription based businesses maximize retention and revenue. 

 

trending-september-revenue-recovery-tools

 

93% of software buyers read reviews before they buy, and with G2 now owning Capterra, GetApp, and Software Advice, four major discovery platforms sit under one roof. See which of the 17 platforms fit your stage and category, and find out if your review profiles need a refresh this quarter. 

 

AI can sharpen SaaS onboarding, but only when it solves a specific problem. Learn where AI makes the biggest difference across the user journey, which moments still need a human touch, and how to layer it into your flow without over-automating. 

 

Every customer interaction generates valuable signals: through feedback, support conversations, product usage, and buying behavior. Yet most companies struggle to turn these signals into actions that actually move the needle.

In this CommerceNow’26 session, Taru Aalto, Chief Customer Officer at Netigate, shares how AI turns fragmented customer data into actionable intelligence that boosts retention, uncovers expansion opportunities, and drives better decisions. 

 

cn26-banner-taru-aalto-1.91x1-session-title

 



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Industry Buzz – September 2026

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